Privacy Policy
Meta College is committed to protecting the privacy and personal information of learners, parents, and visitors to our website. This Privacy Policy explains how we collect, use, and safeguard personal information in accordance with the Protection of Personal Information Act (POPIA).
Organisation: Meta College Jurisdiction: Republic of South Africa Legislation: POPIA (Protection of Personal Information Act) Last Updated: March 2026
1. Information We Collect
Meta College may collect personal information when you:
- Submit an enquiry or lead form
- Register for academic support
- Communicate with us via WhatsApp or email
- Complete the enrolment process
The information we collect may include:
- Name of parent/guardian
- Learner name
- Email address
- Phone number
- Subject selections
- Academic programme interest
2. How We Use Your Information
Personal information is used for the following purposes:
- Responding to enquiries
- Processing enrolments
- Communicating with learners and parents
- Delivering academic support services
- Providing programme updates
- Administrative and billing purposes
We only collect and process personal information necessary for these purposes.
3. Communication
By submitting your contact details, you consent to Meta College contacting you regarding academic programmes, enrolment information, and support services.
Communication may occur via:
- Telephone
- WhatsApp messaging
4. Data Security
Meta College takes reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, or disclosure.
Personal information is stored securely and access is restricted to authorised personnel only.
5. Third-Party Services
Meta College may use trusted third-party services to support operations, including:
- Online form providers
- Messaging platforms
- Payment processors
- Website analytics services
These providers are required to maintain appropriate data protection standards.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to understand how visitors interact with the website and to improve user experience.
This information does not personally identify visitors.
7. Your Rights
Under POPIA, individuals have the right to:
- Request access to their personal information
- Request correction of inaccurate information
- Request deletion of personal information where appropriate
- Withdraw consent for certain communications
8. Retention of Information
Personal information will only be retained for as long as necessary to fulfil the purpose for which it was collected or as required by law.
9. Changes to This Policy
Meta College may update this Privacy Policy from time to time. Updated versions will be published on this page.
Contact
If you have questions regarding this Privacy Policy or how personal information is handled, please contact Meta College through the details provided on our website.